Terms and Conditions

Exante Diet Gift Vouchers

You can use your Exante Diet gift voucher to buy any item sold on exantediet.com. Our terms and conditions {www.exantediet.com/site-info/terms-conditions.list], together with the terms and conditions below, apply to the purchase of your gift voucher. Gift vouchers are valid for 12 months from the date of purchase.

What is an Exante Diet gift voucher?

The Exante Diet gift voucher is available to buy in £25, £50, £75, £100 and £200 denominations. Gift vouchers are issued via email using an electronic voucher code which can then be redeemed at the checkout to buy any product on exantediet.com. 

How do I order an Exante Diet gift voucher?

You can add the gift voucher to your shopping basket like any other product by clicking the ‘Add to Basket’ button. Then continue to checkout to complete your order. If you want to purchase more than one gift voucher you can increase the item quantity on the basket page or go back to the relevant gift voucher product page and add more items to your basket. You can also buy other products at the same time as placing your order for gift voucher(s). Gift vouchers are valued and issued in GBP. Discount codes cannot be used when purchasing a gift voucher.

How will I receive an Exante Diet gift voucher?

Once your order has been processed and we have taken payment, you will be emailed the electronic gift voucher code to the email address where your order confirmation email is also sent. You will not receive anything in the post for gift vouchers that you order. You can email it to family and friends, or print it out to give to them personally. 

How do I give the Exante Diet gift voucher to the recipient?

Once you have received the electronic gift voucher code you can then forward this email to the gift recipient, or you can print out the voucher and give it to them. 

I am the recipient of an Exante Diet gift voucher, how do I redeem it?
Gift vouchers can be used to purchase any product on exantediet.com. Select the item(s) you wish to order and add them to your basket. To apply your gift voucher, enter the electronic voucher code you received in the ‘Discount Code’ box and click the ‘Add’ button. This will then apply the voucher to your order. Then proceed to the Checkout as normal.

What are the restrictions?
You can only use one voucher per order. Full voucher amount must be spent in one transaction and no change will be given. Voucher Code is for single use only and cannot be used with any other offer. There is no cash alternative and is not transferable.
Gift vouchers are valid for 12 months from the date of purchase so make sure you remember to redeem your Exante Diet gift voucher in time. Gift vouchers are valued and issued in GBP. You cannot use your Gift voucher in conjunction with any other discount code. You cannot use your gift voucher to purchase additional gift vouchers.

I have paid for an order using an Exante Diet gift voucher. What happens if I want to return my order?
For orders which are refunded, the refund will be issued via the same payment method as used to pay for the order. Therefore if you have paid, or part-paid, for an order using an Exante Diet gift voucher any refund will be issued in gift vouchers to the same value.

I have lost an Exante Diet gift voucher. What do I do?
If you are the recipient of an Exante Diet gift voucher please ask the purchaser if they still have details of your Voucher Code. If not, please ask the purchaser to contact us via confirmation@exantediet.com so that the gift voucher can be reissued. We can only reissue gift vouchers which have not been redeemed. For the avoidance of doubt, the original gift voucher will be void if we issue a replacement. The original expiry date will still apply.

Risk and Loss
The risk of loss and title for an Exante Diet gift voucher shall pass to the purchaser upon our electronic transmission of the gift voucher to the purchaser or designated recipient, whichever is applicable. We are not responsible if any Exante Diet gift voucher is lost, stolen, destroyed or used without your permission.

Fraud
We will have the right to close customer accounts and take payment from alternative forms of payment if a fraudulently obtained Exante Diet gift voucher is redeemed and/or used to make purchases on www.exantediet.com.

Can I return my Exante Diet gift voucher?
Gift vouchers cannot be returned or refunded, except in accordance with your statutory rights. The value of the gift voucher cannot be converted back to cash.