COVID-19 Delivery Information

In response to COVID-19, all our carriers are taking precautionary measures to ensure the health and wellbeing of their drivers and our customers.

Please be assured that all our carriers are following the advice and guidelines from the government and that the safety of everyone is our priority.

There is currently no impact to our delivery services at this stage, however we encourage all customers to use your home address for delivery.

Moving forward all carriers will operate a contact free delivery service which means that you won’t be required to sign for any parcel that’s delivered.

You can see all carrier guidelines and measures upon visiting the nominated carrier website, emails will be provided upon dispatch to confirm delivery information.

We hope that you understand and appreciate the measures that have been implemented are to protect you and ensure we can continue to operate as normal.

Standard Delivery


  • Please allow 2-3 days for delivery.
  • £3.99 when orders are between £0 and £19.99
  • £2.99 when orders are between £20 and £59.99
  • Free on orders over £60

NEW - Eco Delivery

  • £0.20 on orders over £60.00
  • To reduce the carbon footprint of your order, we will ensure that the last mile of your delivery is completed on foot, by bike or electric vehicle
  • Delivered within 3-5 working days
  • Eco deliveries take place 7 days a week
  • Option will show at checkout if available to your selected post code

Standard Click & Collect

  • Free on orders over £60.00
  • £2.99 when orders are between £20 and £59.99
  • £3.99 when orders are between £0 and £19.99
  • Free on orders over £60.00
  • Choose from over 5000 collection points
  • Save your favourite locations for future orders
  • Receive a notification when your order is available for collection
  • Delivered within 2-3 days and available for collection for a further 10 days

Next Day Delivery


  • Order before 11pm for next day delivery, 7 days per week.
  • £5.99 when orders are between £0 and £19.99
  • £4.49 when orders are between £20 and £49.99
  • £2.99 when orders are between £50 and £69.99
  • Free on orders over £70
  • Option will be visible at checkout if available to your address.

International Delivery - Ireland


  • Tracked delivery costs £5.99
  • Please allow 3-5 days for working days 
  • Free when you spend over £100

Quick Returns

  • 1. Contact us

    Returns should be made within 28 days. Please be aware you must raise your return within 14 days of receiving your order.

    Return your items by logging into your account here.

  • 2. Post your Return

    Once we've processed your return, you have a further 14 days to return your items to us.

    Make sure all of your items are securely wrapped and your parcel contains all the information requested.

    Remember to ask for a receipt as proof of posting.

  • 3. We'll do the rest

    Once we have processed your return you will receive a notification via email.

    All successful returns will be credited to the original method used for payment.

    Please note refunds can take up to 3-5 working days (Monday to Friday, excluding Bank Holidays) to show in your account.

*Please read our extended Return Policy for full Terms & Conditions